Growth Mindset
We never stop learning. We are always doing something to make ourselves better. Maybe you listen to podcasts while you clean (with only one earbud in). Maybe you relax after a long work day and read books.
We know you don’t want to be a house cleaner for your entire life. This is not your last job. We do not want you to “waste” your time while you are with Clean Affinity either. While you are here, we expect you to do a great job and learn how to do be better and faster at the job. We also expect you to think about what you want to do next with your life.
We will be asking you what you want out of life. Think about it a bit. We want to help you learn what those baby steps are to get from here to where you want to be.
Lead by Example
At Clean Affinity, we strive today to be the person that we want to grow up to be. Who do you admire the most and why? What will your old person persona be someday? Who is doing what you want to do someday and how are they doing it?
We lead change by being the first to demonstrate it. Be the change. We are all in this together doing awesome things, but don’t wait for someone else to do it first… be bold. Make it happen.
We are pragmatic, honest, and positive. We live in the real world, not some made up fairy tale. We are always above board. Even when Mercury is in retrograde and the world is sh**ing on us, we know it won’t always be this way, and we just have to ride the wave. It’s tough at the top sometimes.
We acknowledge failure here. We learn from mistakes, and never sacrifice credibility by passing blame. We screw up. But we own it because we don’t be the dick that avoids what they did or worse try to blame someone else. No one likes or trusts that person. Don’t be that person.
Emotionally Literate
We know ourselves and our strengths and weaknesses. Yep. You ain’t perfect. Me neither. I am great at diffusing intense situations with cranky clients. I am terrible at remembering to those time sensitive tasks until the very last minute. What are you good at? What do you know you suck at?
We listen first and read between the lines to understand assumptions. Again… respond, don’t react. We ALWAYS assume positive intent. Even with clients. Sometimes there are jerk clients, but admin does a good job of weeding them out.
We want to be masters of paraphrasing and adept at asking clarifying questions. You can’t respond until you know the underlying assumptions! Learning how to ask questions in a way that they bring down walls instead of putting them up is an impressive feat. I have learned you do not start your question with the word “why” because it feels like an attack even if it isn’t.
We know that by improving our personal power we improve the power of those around us. You know that feeling when someone believed in you so much that you finally believed in yourself? Be that person that pushes people to be better because that makes you better by default. Win-win.
